Description
Fabric – Touch the Supreme
- Premium 100% Ring-Spun Cotton – ultra-soft, breathable, smooth finish.
- Weight: ~210-230gsm – thick yet comfy for daily wear.
- Knit fabric – natural stretch, holds shape after many washes.
- Some designs with 95% Cotton + 5% Spandex – perfect stretch & fit.
Fit – Made for Every Style
- Regular Fit / Oversize Fit – tailored for any vibe, casual or streetwear.
- 1×1 Ribbed Collar – stays sharp, resists sagging after 100+ washes.
Printing – Art That Lasts
- DTG / Silk Screen – crisp, vivid, long-lasting prints.
- High-end Japanese ink – non-toxic, colorfast wash after wash.
Care Instructions
- Wash inside out, gentle cycle, cold water (max 30°C).
- No bleach or harsh detergents.
- Hang dry in the shade.
- Iron on low heat, preferably inside out.
Where We Ship
Right now, we ship across all 50 U.S. states (yes, even you, Alaska and Hawaii!). We’re not shipping internationally just yet — but we’re working on it, so stay tuned. Note: We currently don’t ship to P.O. Boxes, military addresses (APO/FPO), or U.S. territories.
Processing Your Order
As soon as you place your order and your payment goes through, we get to work!
Orders placed before 2:00 PM EST (Mon–Fri) usually head into processing that same day.
Orders placed after 2:00 PM, or on weekends or holidays, are processed the next business day.
Busy shopping season (hello, Black Friday)? Processing may take a bit longer — up to 1–2 extra days.
We’ll always keep you posted via email if anything delays your order.
Delivery Timeline
Once your order ships, it usually takes 2–4 business days to arrive.
Keep in mind, delivery might be affected by:
Your location (city vs. remote)
Weather delays
Carrier issues
National holidays
Haven’t received your goodies after 7 business days? Shoot us an email — we’re on it!
Shipping Methods
We team up with top-notch carriers like:
USPS
UPS
FedEx
Our system chooses the fastest and safest option based on your location.
How Much Does Shipping Cost?
We keep it simple: flat $6.99 for all domestic orders — no matter where you are or how big your package is.
Watch out for free shipping promos! We announce them via our site and emails.
Tracking Your Order
You’ll get a tracking number once your order ships so you can follow its journey:
See when it leaves our warehouse
Get delivery estimates
Watch for real-time updates
If tracking hasn’t updated after 72 hours, let us know — we’ll dig into it.
Shipping Issues? We’ve Got Your Back
We’re here for you if:
Tracking is stuck for more than 5 days
Your order says “delivered” but it’s MIA
Your items arrive damaged
Your package hasn’t shown up after 7 business days
Contact us anytime at support@cloult.com and we’ll sort it out fast.
Response Time: Usually within 1 business day Resolution Options: Replacement, refund, or carrier claim support
Your satisfaction is our priority. While we aim to deliver exceptional quality with every order, we understand that returns may sometimes be necessary. Please review the following policy carefully to ensure a smooth and transparent return experience.
Return Eligibility Criteria
To qualify for a return, the item must meet all of the following conditions:
The product remains unworn, unused, and in its original condition.
All original tags and labels are intact.
It is returned in the original packaging.
A valid proof of purchase (such as an order confirmation or invoice) is included.
We reserve the right to deny returns that do not meet these criteria.
Return Period
Returns must be initiated within 30 days from the date you received your package, based on carrier tracking confirmation. Requests made beyond this period may not be eligible for processing.
Initiating a Return Request
To initiate a return, please contact our customer care team via support@cloult.com. Your message should include:
Your full name and order number.
A brief description of your reason for returning the product.
A copy of your receipt or order confirmation.
A photo or video of the item, especially if it’s damaged or not as expected.
Our support team will respond within 72 business hours with further steps and instructions.
Return Shipping Guidelines
Unless the return is due to a mistake on our part (e.g., defective, incorrect, or damaged item), return shipping fees are the responsibility of the customer.
Original shipping charges are non-refundable.
In eligible error cases, we will cover the return cost or provide a prepaid label.
Exchange Policy
We gladly offer exchanges for the following reasons:
You received a damaged product.
The item is defective or malfunctioning.
You received an incorrect item (wrong size, color, or style).
To initiate an exchange, please contact us at support@cloult.com, and we’ll guide you through the next steps.
At
Cloult, we aim to make your shopping experience convenient and secure. To help you complete your order with ease, we support a variety of flexible and secure payment options.
Our Accepted Payment Methods
We are pleased to offer these popular and trusted payment choices:
- Credit & Debit Cards: We accept all major cards, including Visa, Mastercard.
- PayPal: Pay quickly and securely using your PayPal account, or a card linked to it.
Your Transaction Security
To ensure the highest level of security for your transactions, we utilize industry-leading payment gateways:
- Stripe: All your credit and debit card transactions are securely processed through Stripe, a global leader in online payment processing. Stripe encrypts your payment information, safeguarding sensitive data and preventing fraud. Please note, we do not store your credit/debit card information on our servers.
- PayPal: When you select PayPal, you will be securely redirected to the PayPal website to complete your payment. PayPal uses advanced encryption technology to protect your financial information.
Important Note: To ensure your order is processed and shipped promptly, we require
full payment before your order is dispatched.
Questions About Payment?
If you have any questions or need assistance with your payment, don’t hesitate to reach out! Our team is ready to help.
Email us directly at: support@cloult.com
